PRODUCT UPDATE · NOV 2025 TO SEP 2026
What's new in Protel On-Premise
A year of releases in one read: the new Document Module, secure e-mail sending with OAuth 2.0, a new Hotel Profile and many everyday improvements at the front desk.
7
releases, from 2025.25.060 to 8.26.05x
4
headline features for your daily work
8.26
the new version numbering, year first
HEADLINE FEATURES
New this year
Each feature links to its help article.
Document Module
Modern document management for invoices, reservation confirmations, forms, commission statements and e-mail templates. Edit templates in Word, reuse headers and footers, and create PDFs directly. Part of the Standard package, activation required.
E-mail with OAuth 2.0
Send e-mails from Protel through Microsoft 365, Google Workspace or other mail servers with modern, secure sign-in. Your existing SMTP setup keeps working, so you can switch when you are ready.
Hotel Profile
A new dialog under System Data, Manager, Hotel Profile. Your hotel details are entered once and used as the issuer data in the Document Module.
Copy e-mail to profile
When you send an invoice by e-mail, you can store the address on the guest profile in the same step. It overwrites the existing address, so it is controlled by a user right and can be switched on by default by support.
DOCUMENT MODULE
From template to PDF
The Document Module replaces Form Administration and Replacement Codes. Placeholders in a template are filled with live data from the reservation, the guest or the invoice.
Introduction
What the module does, which document types it covers (invoices, confirmations, forms, commission statements, e-mail templates) and how the components fit together. More document types will follow.
Getting started
Activation and your first document, step by step.
Configuration
Document handlers, storage patterns (file names and folders), reusable headers and footers, and the three kinds of replacement codes: single values, tables and generic page codes.
FRONT DESK AND RESERVATIONS
Smoother daily work
Most of these arrived in the September release, 8.26.05x.
Third-party bookings
Changes from IDS and PWS channels on rooms that are already allocated are handled sensibly. If the new dates make the room unavailable, the allocation is removed. If only the room type changes, a new room is allocated.
Find guests faster
Search for an attached profile by part of its name in Arrivals, In-house, Departures and Reservations. Special characters such as Č, Š, Á and Ř now sort correctly in active lists.
Groups
Room requests on a group master are passed on to the group members. Meal Plan reports can be limited to one group.
Redirected postings
A redirected posting now appears in the Reservation History of both reservations, so it is easy to see where a charge went.
Block and unblock rooms
The list shows only the rooms that are visible on your Room Plan.
History and traces
Past traces can be edited in the history, and automatic traces carry over to follow-up reservations. Proforma invoices open directly from the Invoice History.
Room types
Optionally lock room types against renaming once they are assigned. Ask support to switch it on.
Banquets
Course schedules can sit outside the event times, and the Room Type Plan under Banquet Plan is displayed in full.
PAYMENTS AND INVOICING
Billing you can trust
Corrections and additions for invoices, deposits and payments.
Advance payments
An advance payment for a guest who is already checked in is no longer posted as a deposit.
Invoice by e-mail
Sending from Invoice History works reliably, and mail servers without a login are supported.
Pay by Link
Payment requests sent by link. Use the manual and configuration guides to set up and run it: manual usage and configuration.
Auto Deposit Collection
Collects deposits automatically, so the front desk does not have to chase them.
Auto No Show
Handles no-shows automatically according to your rules. See configuration and managing no-shows.
PLATFORM AND STABILITY
Ready for the next years
New version numbers
From March 2026 versions are numbered 8.26.xxx, with the year included, so it is clear at a glance how current your system is.
Windows Server
Compatible with Windows Server 2022, and an e-mail crash on Server 2019 is fixed.
Localization
A new localization system, and Unicode characters are supported in user-defined fields.
Updates and user rights
User rights no longer change during an update. Letters accept files by drag and drop.
Release notes
Full details per release: 25.060, 26.000, 8.26.01x, 8.26.02x, 8.26.03x, 8.26.04x, 8.26.05x.